Refi Mortgage Sales Manager

New American Funding • Charlotte, NC

85d • $60,000 - $72,000

About The Position

We are seeking a dynamic and results-driven Refinance Mortgage Sales Manager to lead and grow a high-performing team of refinance-focused mortgage loan officers. This individual will be responsible for driving production, coaching team members, and ensuring compliance with all company policies and lending regulations. The ideal candidate is an experienced mortgage sales leader with a strong understanding of the refinance market and a passion for developing talent.

Requirements

• 2+ years' full time refinance or purchase loan origination experience.
• Strong desire to succeed in a sales environment and be a top producer.
• Ability to correctly and accurately structure and price loans.
• Complete knowledge of conventional and government loan programs (purchase and refinance).
• Current and Active NMLS license.
• Four or more additional state NMLS licenses preferred.

Nice To Haves

• High School Diploma or equivalent
• Two or more recent years' full-time loan origination experience, preferably in a call center environment
• One or more years managing a sales team, preferably in a call center environment
• Minimum of four approved state licenses through the NMLS.

Responsibilities

• Review pipelines for timeliness, lock expiration, COE, loan contingency, etc.
• Work with processors to manage the pipeline to ensure we meet the COE date.
• Review/validate 14-day close submissions prior to submission to the underwriter for completeness.
• Support Sales Team by reviewing scenarios and assisting with structuring loan files reviewing income etc.
• Support Loan Consultants and production team, resolves or escalates file level issues to sales or processing managers.
• Communicate training needs as needed to the management team.
• Review Encompass report for file start date for new files not elevated to PA.
• Review loans that are in processing that are still floating work with the LO/SM/ to get loans reviewed for locks.
• Review files that are suspended by underwriting.
• Meet with LO to review pipeline as needed.
• Assist new LO's with Encompass questions and DU/LP finding.
• Conduct monthly meetings with Loan Consultants to review policy changes/system updates.
• Other duties may be assigned.

Benefits

• Salary: $60k to $72k + bonus
• Full time benefits including paid holidays
• Paid vacation
• 401k

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 11-50 employees