Referrals/New Patient Coordinator (CVWHA)

Sante Health•Fresno, CA

About The Position

Sante Health System is ready to add a full-time Referrals/New Patient Coordinator to our medical office team at Central Valley Women's Health Associates (CVWHA) in the Fresno, CA area. This position is responsible for coordinating and scheduling specialist appointments for our patients, including obtaining any necessary prior authorizations. Sante Health System is a Management Services Organization that serves multiple clients. "Sante" is the French word for health. Our name symbolizes our commitment to good health, progressive care, and leadership in our community. Sante is one of the largest healthcare claims and billing management companies in Central California. The strength of Sante is the extraordinary network of physicians, health plans, and other health service providers it offers the people of our valley. Sante coordinates with physicians, health plans, hospitals, and ancillary providers to ultimately benefit the patient in a managed care environment. Sante Health System provides numerous client services such as billing, claims processing, contracting, credentialing, finance, human resources, information services, marketing/communications, physician services, practice management, provider relations, quality improvement, and utilization management. Sante is celebrating over 30 years of service to the community. We deeply understand that we would not be successful in enhancing the quality of life of our patients without our incredible team. This is why we have created a work culture that is comprised of talented, driven, dedicated, innovative, and service-driven professionals . We provide competitive pay, excellent benefits including medical, dental, vision, and life insurance, 401k retirement plan, paid time off, and opportunities for advancement . Being part of our team is like being part of a big family. Join our team and make Sante Health System your home away from home. ARE YOU READY TO JOIN OUR TEAM? If you feel that you are the right Referrals/New Patient Coordinator for the job, we want to meet you! Apply now with our initial 3-minute, mobile-friendly application ! We look forward to meeting you! www.santehealth.net

Requirements

High school diploma or equivalent
Minimum one year work experience, preferably in a medical office setting
Experience with medical terminology and various insurance products and requirements desirable.
Word processing and computer experience required.
Are you friendly and service-oriented?
Do you have strong verbal and written communication skills?
Are you attentive to detail and able to multitask under pressure?

Nice To Haves

Experience with medical terminology and various insurance products and requirements desirable.

Responsibilities

Schedules patient appointments with specialists, or faxes referral information to the specialist's office so that they may schedule the appointment.
Arranges for all appropriate information to be sent to the specialist prior to the patient's scheduled appointment date and time.
Contacts patient with the appointment time, place, etc.
Contacts patients' insurance company to obtain benefit information and any required prior authorizations.
Answers all telephone calls in a timely manner regarding referral follow ups.
Maintains up-to-date specialist list for HMO patients.
Records all referral information in patient's chart under insurance information.
Provides general information on insurance policies and procedures.
Enters information in the computer regarding patient, insurance, specialist, specialty, number of visits and consult letters received.
Remains current on insurance benefit changes.
Maintains patient confidentiality.
Attends required meetings and participates in committees as requested.
In the spirit of teamwork, employees are expected to follow any other job-related instructions and to perform any other job-related duties as requested.