Referral Testing Manager - ESO

Quest Diagnostics•San Juan Capistrano, CA

13d•Onsite

About The Position

Responsible for ensuring uniformly high-quality service to meet established operational and financial targets and customer requirements in all areas of Referral Testing. Oversees the development of systematic approaches for assuring the highest levels of quality service to our customers. Responsible for managing complex Test Send Out procedures and contractual agreements for both Esoteric testing to other Esoteric business units and out of network laboratories. Responsible for overseeing multiple departments of centralized TSO functions for Esoteric business units across multiple sites.

Responsibilities

Ensuring uniformly high-quality service to meet established operational and financial targets and customer requirements in all areas of Referral Testing.
Overseeing the development of systematic approaches for assuring the highest levels of quality service to our customers.
Managing complex Test Send Out procedures and contractual agreements for both Esoteric testing to other Esoteric business units and out of network laboratories.
Overseeing multiple departments of centralized TSO functions for Esoteric business units across multiple sites.

Benefits

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!