REFERRAL SPECIALIST

Eastern Iowa Health Center • Cedar Rapids, IA

6d • $20 - $33

About The Position

Be a part of an organization that is dedicated to health equity for all.

As a Federally Qualified Health Center, our mission at Eastern Iowa Health Center (EIHC) is to provide exceptional and accessible health care services throughout our community. We are a collaborative team dedicated to the wellness and the excellence of care regardless of the patient’s ability to pay. EIHC believes in non-judgmental and equal care for all members of our diverse community.

Our staff values compassion as a guiding force. EIHC promotes health equity for all and believes health care is a right, not a privilege. You will thrive in a collaborative environment where you take ethical action and ownership to solve problems and lead positive outcomes. Do you want to be part of a larger purpose of an evolving, high-performance culture that empowers you to make a difference?

EIHC is seeking a full-time
Referral Specialist
dedicated to serving the needs of our community.

SCHEDULE

Monday through Friday 8:00 AM TO 5:00 PM.

COMPENSATION

$19.76 to $32.76
hourly depending on experience.

Requirements

• High school diploma or equivalency.
• Basic computer skills required.

Nice To Haves

• One year work experience in a medical office setting preferred.

Responsibilities

• Maintain up-to-date knowledge on insurance plans and prior authorization requirements.
• Maintains active accounts to third party sites including but not limited to MCO’s and commercial insurance portals.
• Collaborates with EIHC clinical providers and staff to collect any required information and paperwork for a referral.
• Coordinates between relevant parties including but not limited to the patient, care givers, interpretive services, transportation, and healthcare providers.
• Documents all actions taken to coordinate a referral in a timely manner.
• Responsible for efficient and accurate scheduling patient referrals with external physicians.
• Clearly communicates patient information and appointments to them in a clear and timely manner.
• Is knowledgeable of specialty programs/physicians, as well as community resources.

Benefits

• 4 Weeks of Paid Time Off
• 8 Paid Holidays
• 2 Floating Holidays
• Health Insurance - Plan options start at $1.00 per pay period
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts - Medical and Dependent Care
• Health Savings Account
• 100% employer paid Basic Life and Long-term Disability Insurance
• Volunteer Life Insurance
• Short-Term Disability Insurance
• 401(K) (4% Employer Match and 100% Vested on Day 1)
• Employee Clothing Allowance
• Employee Assistance Program
• Gym Membership Discount to the Midwest Athletic Club
• Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees