Referral Specialist - Radiation Oncology
About The Position
Referral Specialist - Schaumburg - Radiation Oncology Position Highlights: Full-Time, 40 hours/week Office Hours: Monday-Friday, 7:30-4:00pm Location: Schaumburg (Brand New Office Building) Travel: As needed Benefits: Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance. Access to a mental health benefit at no cost. Employer provided life and disability insurance. $5,250 Tuition Reimbursement per year. Immediate 401(k) match. 40 hours paid volunteer time off. A culture committed to community engagement and social impact. Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met. Responsibilities Under the direction of Radiation Oncology leadership, the Referral Specialist is responsible for incoming calls and referral/authorization requests from Patients and Oncology Physicians. The Referral Specialist is responsible for processing internal and external referrals requests which includes but is not limited to; obtaining and submitting medical records, verification of eligibility, obtaining benefit coverage determinations, providing network steerage and referral issue resolution. These activities are designed to support the delivery of quality, appropriate health care and health care promotion for all patients. This position is primarily Telephonic, computer driven, and office based.
Requirements
- Understanding of medical terminology
- Proficient computer navigation skills, with basic/advanced Microsoft Office/Outlook and intra/internet experience
- Experience with phone and work queues
- Knowledge of OSHA, HIPAA, and employment legislation
- High School Diploma or GED required
- Two years of experience in a patient/client-facing role and/or familiarity with insurance/ authorizations preferred
Nice To Haves
- Working knowledge of Epic system preferred
- Experience in ARIA or other Record and Verify platforms preferred
- Experience working with physicians and clinical staff
- College Education preferred
Responsibilities
- responsible for incoming calls and referral/authorization requests from Patients and Oncology Physicians
- responsible for processing internal and external referrals requests which includes but is not limited to; obtaining and submitting medical records, verification of eligibility, obtaining benefit coverage determinations, providing network steerage and referral issue resolution
Benefits
- Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
- Access to a mental health benefit at no cost.
- Employer provided life and disability insurance.
- $5,250 Tuition Reimbursement per year.
- Immediate 401(k) match.
- 40 hours paid volunteer time off.
- A culture committed to community engagement and social impact.
- Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
