Referral Specialist

Rocking Horse Community Health Center • Springfield, OH

5d • Onsite

About The Position

We are seeking a Referral Specialist to join our team! Rocking Horse Community Health Center (RHCHC) is a Federally Qualified Health Center (FQHC) that provides healthcare services to some of the area’s most vulnerable populations. The organization is looking for an individual to join our team to assist the care team by sending all referrals to Specialists via fax and/or by phone if needed. Completes requests for specialty care ensuring any prior authorizations are obtained. Calls patients to notify them of the referral and follow-up as well. Maintains patient files in EHR and electronic scheduling system as assigned. This opportunity has a generous compensation package. You will be offered Medical, Dental & Vision benefits, Company Paid Life, & LTD insurance, and the potential to earn and accrue up to 4 weeks of PTO per year along with 10 paid holidays. RHCHC is located within walking distance of downtown Springfield, which offers a wonderful variety of locally owned & operated eateries, bakeries & coffee shops. Springfield is centrally located between Dayton & Columbus, which offers a high quality of life, and low cost of living in Southwestern Ohio. Clark County has excellent school systems and is the home of Clark State College and Wittenberg University. To apply for and learn more about our Mission driven organization, please visit our website @ www.rockinghorsecenter.org . All inquiries are confidential. Position Info: Position Title: Referral Specialist. Primary Service Center: Springfield, Ohio (South Limestone Location). FLSA Status: Non-Exempt – Hourly Position. Work Hours: Full-time position.

Requirements

• High School diploma or GED is required.
• One (1) to Three (3) months related experience and/or training
• Ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to write simple correspondence.
• Ability to effectively communicate information one-on-one and small group situations to patients, clients and other employees of the organization.
• Ability to effectivelypresent information and respond to questions from groups of managers, clients, customers and the general public.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
• Ability to compute ratios and percentages.
• Ability to draw and interpret bar graphs.
• Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Knowledge of Database software.
• The Referral Specialist is required to understand and adhere to the privacy policies and procedures.
• Patient Health Information (PHI) is confidential, only the minimal amount of PHI necessary to accomplish the internal purpose is to be shared or released by the Referral Specialist/.
• Must demonstrate an understanding of the role of Federally Qualified Health Centers as a safety net for all persons without regard for their ability to pay for services; appreciate patient-centered care in a medical home; and be committed to quality, comprehensive services through a team approach.
• Excellent interpersonal communication and organizational skills are also necessary.
• Current driver’s license and an acceptable driving record required.

Nice To Haves

• Knowledge of medical terminology is a plus.
• Previous experience in a patient care setting is a plus.

Responsibilities

• Assist the care team by sending all referrals to Specialists via fax and/or by phone if needed.
• Completes requests for specialty care ensuring any prior authorizations are obtained.
• Calls patients to notify them of the referral and follow-up as well.
• Maintains patient files in EHR and electronic scheduling system as assigned.

Benefits

• Medical
• Dental & Vision benefits
• Company Paid Life, & LTD insurance
• Potential to earn and accrue up to 4 weeks of PTO per year along with 10 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED