New York City, NY-posted 3 months ago
Remote • New York City, NY
5,001-10,000 employees
Justice, Public Order, and Safety Activities

The Division of Family and Child Health (DFCH) of the New York City Department of Health and Mental Hygiene is charged with the creation and oversight of programs, policies, services, and environments that support physical and socio-emotional health, and promote primary and reproductive health services, health equity, social justice, safety and well-being for New York City families and children. The Division is comprised of the Bureau of Maternal Infant and Reproductive Health, the Bureau of Early Intervention, the Office of School Health, and the Bureau of Administration. The vision of the DFCH is that every child, woman, and family recognizes their power and is given the opportunity to reach their full health and development potential. We encourage qualified applicants with demonstrated commitment to social justice, particularly racial, gender, and LGBTQ equity to apply.

  • Provide clerical/office assistance and receptionist duties
  • Perform receptionist duties
  • Process referrals in an electronic system
  • Retrieve case record information from the electronic case system
  • Create physical and electronic child case records
  • A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization
  • One year of satisfactory clerical experience
  • Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute
  • Ability to monitor timelines and work under pressure to address regulatory deadlines
  • Clerical skills (e.g., copying, scanning, upload/attach, filing and mailing)
  • Computer Skills
  • Excellent phone etiquette and customer service skills
  • Excellent communication skills, both verbal and written
  • Demonstrate flexibility when office assistance is required for execution of EIP processes
  • Loan Forgiveness: Eligibility for federal/state loan forgiveness and repayment assistance programs
  • Premium-free health insurance plan saving employees over $10K annually
  • Additional health, fitness, and financial benefits based on the position's associated union/benefit fund
  • Public sector defined benefit pension plan with steady monthly payments in retirement
  • Tax-deferred savings program
  • Robust Worksite Wellness Program
  • Work From Home Policy: Ability to work up to two days during the week from home
  • Job Security compared to private sector employment
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