Referral Program Coordinator

Ardent Health Services•Westwood, NJ

2d•Hybrid

About The Position

Join our team as a day shift, full-time, Referral Operations Referral Program Coordinator in Westwood, NJ. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Learn more about the benefits offered for this job. Get to Know Your Team: Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members, and more than 280 sites of care with over 1,800 affiliated providers across six states. Will consider highly qualified applicants for hybrid or remote positions.

Requirements

Minimum: High School Diploma; GED.
Ability to produce in an autonomous work environment; consistently at work and on time, as established; arrives at meetings and appointments on time
Excellent communication skills – Speaks clearly and persuasively in positive or negative situations; listens well and asks and answers questions; selects and uses appropriate communication methods.
Provides excellent customer service – Manages difficult situations and responds promptly and completely.
Identifies and resolves problems on time.
Excellent time management – Prioritizes and completes assigned work
Excellent teammate – Provides and welcomes feedback, establishes and maintains effective professional relationships, works cooperatively, and offers professional assistance and support to co-workers.
Two or more years of experience with Electronic Health Record (EHR).

Nice To Haves

Certified Medical Assistant.

Responsibilities

This position is responsible for processing internal, incoming, and external referrals for Ambulatory services, procedures, and medications.
The Referral Coordinator will obtain prior authorizations, schedule patients, work inbound and outbound phone calls, and communicate with patients via online chat.