REFERRAL NURSE - INTAKE CALL CENTER FT NIGHTS

UHSFranklin, TN
17dOnsite

About The Position

At Rolling Hills, our mission is to offer compassionate, safe, effective behavioral healthcare treatment. We use solution-focused strategies and diligently strive for a safe and positive environment for patients, families, and employees. We never forget that we provide care and comfort to people in need. Rolling Hills Hospital is hiring for Referral Nurses to work in the Call Center of the hospital. The Referral Nurses must be Registered Nurses (RN) or Licensed Practical Nurses (LPN) and will help coordindate and process admissions into the hospital. The Referral Nurses will review incoming referral calls and faxes, and manage the facility's bed-board, making sure to maintain an accurate representation of bed availability and placement for patients. THIS IS AN ON-SITE POSITION. No remote option available. Shift Differential: $3 Weekend days; $4 Weeknights; $7 Weekend Nights About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Requirements

  • Graduate of an accredited nursing school
  • Currently licensed to practice by the Tennessee Board of Nurse Examiners as a Registered Nurse
  • Current Tennessee State Registered Nurse License or Licensed Practical Nurse License
  • Current CPR certification (training provided)
  • Current Handle With Care (HWC) certification (training provided)
  • strong assessment skills required
  • excellent attention to customer service
  • ability to interact effectively with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crisis or resistant or negative toward organization
  • effective oral and written communication skills
  • basic data entry skills preferred
  • Proficiency in critical thinking skill related to psychiatric nursing, physical nursing assessment skills, and emergency management of psychiatric patients is essential
  • Understanding of EMTALA guidelines, mandatory screening agent usage, and HIPAA regulations knowledge preferred

Nice To Haves

  • Certification by the American Nurses Association Credentialing Board is preferred
  • Experience in psychiatric evaluation, triage, and crisis stabilization preferred
  • At least three years of acute psychiatric experience is preferred
  • managerial experience is preferred

Responsibilities

  • coordindate and process admissions into the hospital
  • review incoming referral calls and faxes
  • manage the facility's bed-board
  • maintain an accurate representation of bed availability and placement for patients

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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