Referral Navigator

American Addiction Centers • Charlotte, NC

3d • $20 - $31 • Onsite

About The Position

We’re seeking a dedicated professional to serve the Anson County community through a dynamic, split-location role. This position includes three in-person days each week—divided between the Anson Emergency Department and a local dental office—focused on direct patient and provider engagement. The remaining two days will be spent connecting with community organizations and patients to strengthen local health initiatives and outreach. M-F, 8-5. Occasional nights and weekends for events and scheduled patient call backs.

Requirements

• High School Diploma or GED required.
• Strong interpersonal skills, good communication and literacy skills, and demonstrates the ability to develop rapport with community health workers and care teams required.
• Strong understanding of cultural competency with the target population
• Computer literacy desirable

Nice To Haves

• Bachelor's degree in a relevant public health or human service field preferred.
• Bilingual (English/Spanish) preferred

Responsibilities

• Manage the intake of social needs referrals and requests for ASN CHW team services
• Establish referral communication strategies for ASN team members
• Assist with internal and community-based organization outreach and relationship building work
• Provide training on the Find Help platform
• Assist with organizing Find Help data and updating user groups
• Help with Find Help technical management for listed ASN team programs
• Manage the CRH group email and respond to inquiries from internal teammates and external community partners
• Communicate with Community Health Worker team members to facilitate client care
• Identify resources for clients to overcome barriers to care and facilitates access to community resources, including locating housing, food, clothing, prenatal classes, parenting, and providers to teach life skills, and relevant mental health services.
• Remain aware of current services offered by service providers, such as mental health, housing, and employment assistance
• Works to reduce cultural and socio-economic barriers between community members and institutions.

Benefits

• Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
• Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED