Referral Marketing Associate- Central Florida Periodontics & Implantology

SGA Dental Partners • Winter Park, FL

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About The Position

We are looking for a Marketing Referral Associate to join our exceptional team at Central Florida Periodontics & Implantology! The Marketing Referral Associate is responsible for developing and maintaining relationships with referring dental and medical offices, ensuring a seamless referral experience for both providers and patients. This role supports practice growth through proactive outreach, marketing coordination, and data-driven relationship management.

Requirements

• Strong interpersonal and relationship-building skills.
• Excellent verbal and written communication skills.
• High degree of professionalism and attention to detail.
• Proficient in Microsoft Office applications and CRM or referral tracking systems.
• Strong organizational and time management skills.
• Ability to work independently, manage multiple priorities, and meet deadlines.
• Ability to maintain confidential information and represent the practice positively in all interactions.
• Travel required within the region to visit referring offices and participate in community events (up to 50%).
• High school diploma or GED required.
• Minimum two years of experience in marketing, sales, or customer relations, preferably within a healthcare or dental environment.

Nice To Haves

• Knowledge of dental or healthcare operations preferred.
• Associate or bachelor’s degree in marketing, communications, or business preferred.

Responsibilities

• Referral Relationship Management Build, strengthen, and maintain relationships with referring offices and medical partners.
• Conduct regular outreach, including office visits, follow-up calls, and referral appreciation activities.
• Serve as the primary liaison between the periodontal practice and referring providers, ensuring timely and professional communication.
• Coordinate with clinical and administrative teams to ensure smooth referral workflows and patient follow-up.
• Marketing & Outreach Support Execute referral marketing initiatives that promote the practice and increase patient flow.
• Coordinate lunch-and-learn events, continuing education sessions, and community activities to expand referral engagement.
• Collaborate with the marketing team to develop and distribute branded materials, digital communications, and event promotions.
• Represent the practice at community and professional events in a manner consistent with SGA’s values.
• Reporting & Analytics Maintain a detailed referral database to track relationships, outreach activity, and referral outcomes.
• Monitor referral volume and source data to identify trends and opportunities for growth.
• Prepare regular reports to share with practice leadership, identifying both strengths and areas for improvement.
• Operational Collaboration Partner with the front office and clinical teams to ensure referred patients are scheduled promptly and receive excellent service.
• Provide feedback to the marketing and operations teams on outreach effectiveness and referring office needs.
• Contribute to process improvements that enhance the referral experience and support the practice’s growth objectives.

Benefits

• Paid Holidays and Paid Time Off (PTO)
• 401(k) Retirement Plan
• Health and Vision Insurance
• Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program
• Supplemental Coverage (Disability, Critical Illness, Accident)
• Paid Scrub Allowance
• Career Growth and Development Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees