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The position involves educating Military Treatment Facility (MTF) staff, healthcare professionals, and beneficiaries on consult tracking procedures. The role requires maintaining a suspense database for contacting civilian healthcare professionals to acquire consult results and managing specialty care Defer to Network (DTN) and incoming referral coordination for all TRICARE beneficiary categories. The individual will perform care coordination activities based on personal, email, or telephone inquiries while managing frequently shifting priorities. Collaboration with network providers is essential to ensure timely communication of contact information and required chart notes to facilitate quality clinic visits.