Referral Manager

DK Law - Injury, Accident, and More•Costa Mesa, CA

50d•$80,000 - $90,000•Hybrid

About The Position

At DK Law, we do things differently, and we do them well. We’re one of California’s top personal injury firms—and as our caseload continues to expand, we’re building a network of trusted partner firms to ensure every client receives the attention their case deserves. The Referral Manager will take the lead in identifying, developing, and managing relationships with law firms across California and beyond. This individual will serve as the primary point of contact for referral partnerships, negotiating case-sharing agreements and ensuring alignment with DK Law’s standards of quality, ethics, and client care. This is a hands-on, relationship-driven role that combines business development, negotiation, and operational understanding. You’ll be both in the field and in our Costa Mesa HQ, representing the firm with professionalism, confidence, and a deep understanding of the personal injury workflow.

Requirements

3–5 years of experience in business development, partnerships, or client relations—preferably in a law firm or legal services environment
Knowledge of personal injury workflows and terminology (strongly preferred)
Proven negotiation and contract-management skills
Excellent communication and interpersonal abilities; able to influence with professionalism and tact
Highly organized and able to manage multiple relationships and agreements at once
Comfortable working both in-office and in the field (approximately 50/50 split)
Self-motivated, persuasive, and driven to build lasting partnerships

Nice To Haves

Professional, confident, and articulate in communication
Strong closer with high emotional intelligence
Strategic thinker who can balance business growth with ethical standards
Skilled at navigating law firm dynamics and adapting to various communication styles

Responsibilities

Identify and engage law firms suitable for referral partnerships
Negotiate referral contracts and case-sharing agreements with clear fee structures and performance standards
Represent DK Law in meetings, networking events, and industry functions to expand referral pipelines
Maintain ongoing communication with partner firms to ensure quality and compliance on shared cases
Collaborate with internal leadership to determine case types and volumes appropriate for referral
Track, report, and manage referral performance metrics and contract details
Build long-term relationships rooted in trust, professionalism, and mutual success
Work closely with the Operations, Intake, and Legal teams to ensure seamless case handoffs
Role may include other relevant duties as assigned.