Referral Intake Supervisor, Bureau of Early Intervention

New York City, NY-posted 3 months ago

Full-time • Mid Level

Remote • Queens, NY

5,001-10,000 employees

Justice, Public Order, and Safety Activities

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The Early Intervention Program is an interagency program that supports infants with developmental delays to realize their full potential. The developmental Monitoring Unit of the Bureau of Early Intervention is responsible for outreach to families of children who may be eligible for the Early Intervention Program, and for monitoring and follow up with families of children who are at risk of developmental delay.

Supervise all Referral Intake Specialists, and DM Specialist Support Staff
Enter hotline referrals
Mail welcome packages
Process transfers
Special projects as assigned

A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty
An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience
Education and/or experience equivalent to the above, with the requirement of one year of administrative or supervisory experience

Strong computer skills, including expertise with Microsoft Excel and Word. Experience with Visio is also preferred.
Demonstrate ability to multi-task and meet deadlines.
Pay close attention to detail, including in review of spreadsheets and data.
Ability to collaborate with external partners and people across Bureau units.
Excellent communication skills, both written and verbal.

Premium-free health insurance plan that saves employees over $10K annually
Additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund
Public sector defined benefit pension plan with steady monthly payments in retirement
Tax-deferred savings program
Robust Worksite Wellness Program

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