Referral Development Manager - Spartanburg, SC

Advanced Dermatology and Cosmetic Surgery • Spartanburg, SC

89d

About The Position

The Referral Development Manager drives the growth of ADCS (Advanced Dermatology and Cosmetic Surgery) by supporting the acquisition of new patients. Key activities include establishing and growing relationships with local healthcare referral sources (MSO’s, ACO’s, PCP’s, other medical providers, and large employer groups), analyzing local market dynamics and creating account development plans, and promoting ADCS clinicians, their credentials, and clinical capabilities.

Requirements

• College degree in Business Administration, Marketing, Communications, or a related field.
• Minimum of 3 years of marketing and/or referral development experience.
• Minimum of 3 years proven healthcare/business-to-business sales experience.
• Previous experience in a dermatology setting preferred.
• Ability to identify and develop referral development plans by trade area.
• Ability to open and nurture new referral relationships.
• Excellent organizational skills.
• Excellent verbal and written communication skills.
• Excellent project management skills.
• Skilled in using Microsoft Office: Outlook, Word, Excel, PowerPoint, SharePoint, Google Docs.
• Ability to maintain confidentiality and follow HIPAA regulations with patient information.
• Ability to practice professional ethics and use discretion concerning company directives and proprietary information and/or trade secrets of the organization.
• Ability to recognize a problem and effectively problem solve.
• Ability to manage time efficiently, prioritize, multi-task, and adapt to change.
• Ability to maintain high-level accuracy in all documentation and in the performance of all job duties.
• Knowledge of medical terminology and ability to use appropriately.
• Knowledge of company policies and applicable government regulations and standards, and the ability to actively apply that knowledge in the performance of all job duties.

Responsibilities

• Prospect new referral development opportunities to drive referral growth.
• Grow established referral accounts.
• Optimize account operations and address challenges that arise.
• Monitor client satisfaction from patients and referral sources.
• Identify appropriate Employer Sponsored Skin Cancer Screening opportunities to drive new patient acquisition and improve brand recognition.
• Track and report on local competitive activity to elevate threats and opportunities.
• Actively participate in weekly/monthly conference calls and other meetings as appropriate.
• Maintain knowledge of and compliance with HIPAA standards, and adherence to healthcare compliance policies.
• Utilize excellent interpersonal skills and experience in building long term relationships.
• Utilize excellent presentation skills as well as proficient organizational and time management skills.

What This Job Offers

• Education Level: Bachelor's degree