Referral Coordinator
About The Position
Pines Health Services, recognized as one of the 2025 Best Places to Work in Maine, is seeking a Referral Coordinator for an immediate opening at their Caribou Health Center. The successful candidate will demonstrate a strong commitment to the organization's vision, mission, and goals, while providing exceptional patient support. Key attributes for the ideal applicant include computer proficiency, clear verbal and written communication, attentive listening skills, effective problem-solving abilities, and the capacity to prioritize tasks and work both independently and professionally. While previous healthcare experience is preferred, Pines Health Services is committed to training the right individual. Licensed Practical Nurses (LPNs) and Medical Assistants with hands-on clinical practice are encouraged to apply, with a preference for candidates possessing strong clinical experience in healthcare.
Requirements
- Demonstrate a strong commitment to our vision, mission, and goals while providing exceptional patient support.
- Computer-proficient
- Communicates clearly both verbally and in writing
- Listens attentively
- Solves problems effectively
- Can prioritize tasks while working both independently and professionally
- Availability: Monday through Friday work schedule
Nice To Haves
- Previous healthcare experience
- LPNs (Licensed Practical Nurses) and Medical Assistants with hands-on clinical practice
- Strong clinical experience in healthcare
- High school or G.E.D. equivalent
Responsibilities
- Schedules all patient-physician referrals and most Radiology tests that require appointments/Insurance authorizations and notifies patients of the appointment dates.
- Processes all insurance referrals for most providers at Pines Health Services.
- Processes insurance appeals.
- Receives all phone calls regarding patient referrals in a courteous, accurate, and friendly manner.
- Completes paperwork for physician approval.
- Mails, faxes, and electronically sends appropriate paperwork to the referral physician’s office.
- Mails, faxes, transmits or calls in referral to the insurance company.
- Sees that all testing requisitions get faxed to the appropriate testing facility.
- Maintains appropriate physician and insurance log for each carrier.
- Maintains pending results and follow-up.
Benefits
- competitive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
