Referral Coordinator
About The Position
Become a part of our caring community and help us put health first CenterWell is seeking a hard-working and dedicated Referral Coordinator, to prepare and process all managed care referral paperwork, schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office and who is interested in being part of a team that focuses on excellent service to others. Location: CenterWell Senior Primary Care office address: 737 S. Semoran Blvd.; Orlando, FL 32807 Overview of Referral Coordinator Job Functions: This position is Onsite Prepares and processes all managed care referral paperwork. Gathers pertinent information from physicians, nurse practitioners and nursing staff to complete referrals. Contacts various offices/facilities to obtain necessary appointments for completing referrals. Maintains referral records and files documentation. Responds to patient inquiries regarding health plan referrals. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Use your skills to make an impact
Requirements
- 1-3 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare population
- Referral experience is MANDATORY
- Proficient with medical terminology
- Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook
- Experience with Electronic Medical Records
- Excellent professional communication abilities, at all levels within the organization and with patients, at all times
- Bilingual in English and Spanish. Must be able to speak, read and write in both languages without limitations or assistance.
Nice To Haves
- Bachelor's Degree in Healthcare or Business Administration
- Knowledge of ICD 10 and CPT coding
- Medical Assistant or Professional State Certifications related to healthcare
Responsibilities
- Prepares and processes all managed care referral paperwork.
- Gathers pertinent information from physicians, nurse practitioners and nursing staff to complete referrals.
- Contacts various offices/facilities to obtain necessary appointments for completing referrals.
- Maintains referral records and files documentation.
- Responds to patient inquiries regarding health plan referrals.
- Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Benefits
- Blue Cross and Blue Shield Health benefits effective day 1
- Paid time off, holidays, volunteer time and jury duty pay
- Recognition pay
- 401(k) retirement savings plan with employer match
- Tuition assistance
- Scholarships for eligible dependents
- Parental and caregiver leave
- Employee charity matching program
- Network Resource Groups (NRGs)
- Career development opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
