Referral Coordinator

Orthopedic Centers Of ColoradoDenver, CO
10hHybrid

About The Position

POSITION OVERVIEW Provides a variety of administrative duties to physicians, patients, referring providers, and other members of the clinic.

Requirements

  • Knowledge of orthopedic office procedures and terminology
  • Proficient with phone system capabilities and Microsoft Office 365 products
  • Previous experience working with an EMR system
  • Knowledge of HIPAA regulations
  • Patient centered outlook and willingness to problem solve
  • Knowledge of computer systems and applications.
  • Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports and correspondence.
  • Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately. Skill in operating a computer and copy machine.
  • Ability to read, understand, and follow oral and written instructions. Ability to sort and file materials correctly by alphabetic or numeric systems.
  • Ability to speak clearly and concisely.
  • Ability to establish and maintain effective working relationships with patients, employees, and the public.
  • High School Diploma or equivalent required.
  • Minimum of two years’ experience, preferably in a medical office setting.
  • Word processing and computer experience required.

Nice To Haves

  • Knowledge of appropriate medical terminology, preferred

Responsibilities

  • Manages incoming referrals in all electronic interfaces, obtains proper documentation for scheduling and appropriately builds patient charts
  • Scheduling of all patients
  • Acts as point of contact/liaison for referral sources and can address workflow issues for the improvement of scheduling patients
  • Provides support services to patients, medical staff, and referring offices
  • Provides back up scheduling, phone coverage, check in, opening, lunch, and closing assistance to Front Desk team as scheduled and when needed
  • Accurately maintains medical files
  • Maintains patient confidentiality
  • Performs other assigned work as required
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