Referral Coordinator, Orthopedic Care

Regional Health Services of Howard County•Davenport, IA

49d•Onsite

About The Position

At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well. MercyOne Genesis serves a 17-county bi-state region of the Quad Cities (Davenport and Bettendorf, Iowa, and Rock Island and Moline, Ill.) metropolitan area and the surrounding communities of Eastern Iowa and Western Illinois. But when it comes to clinical capabilities and quality, we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System, and recognition for being in the top 1 percent in the nation for patient safety. : Join the MercyOne Family! We are looking to hire a Referral Coordinator. As a Referral Coorinator at MercyOne, you will provide care and contribute to the welfare of patients and families through support of the standards and philosophies of Genesis. Manages incoming patient referrals, hospital discharge follow ups (new and existing patients) obtaining all medical records necessary for upcoming appointments, and triaging appointments as clinically indicated.

Requirements

Education: High school plus additional course work up to 1 year
Special Training: Basic Life Support; Medical Office Procedures
Licensure/Registration: LPN in Iowa & Illinois or Certified Medical Assistant within 6 months of hire.
Experience: More than 1 year experience required.
Interpersonal Skills: Interaction is with a variety of people inside or outside the organization.
Communications are of moderate difficulty and sensitivity. Contact with others may involve detailed & lengthy dialogues & exchanges of information. Requires a moderate amount of interpersonal skills. Interactions involve dealing with moderately complicated problem situations or stressful encounters.
Working Conditions: There is limited exposure to moderately adverse and undesirable environmental conditions. There are some health and safety risks. Position may require safety equipment and precautions. The amount of time the employee may experience these moderate conditions is limited to 35% or less of their work day.
Possible Exposure to Blood Borne Pathogens: Yes