Referral Coordinator - Part Time - Days - Sister Rose Vincent FMC

Mohawk Valley Health System•City of Utica, NY

2d•$19 - $24

About The Position

Under the supervision of the Office Manager, the Referral Coordinator receives requests for referrals from various sources and prioritize their completion in a timely manner, to include meeting insurance requirements, scheduling, completing necessary forms, providing appropriate records, communicating appointments and prep to patients.

Requirements

High school diploma or equivalent
1 year Prior medical office experience and knowledge of medical terminology required.

Nice To Haves

Experience with insurance company rules and regulations

Responsibilities

Receive requests for referrals and prioritize
Enter order and route to provider for signature – track successful completion
Determine insurance/worker comp carrier requirements
Contact specialists/central scheduling to arrange appointments
Interact with providers to obtain information and clarification on orders
Run tracking reports and work to resolve issues, to include
Maintain files for completed referrals/worker compensation cases
Send reminder letters for annual mammo appointments
Log out of network referrals
Maintain working knowledge and obtain updates as necessary of all insurance providers ACP participates with
Update patient demographics including insurance coverage as necessary and communicate to registration
Provide backup coverage as assigned
Interact with providers to obtain information and clarification on orders
Attend monthly staff and referral meetings
Perform other duties as required.