Referral Coordinator

Integrated Home Care Services, Inc.

About The Position

As a Referral Coordinator, you handle the intake process of the order for healthcare services; liaison between our company and our patients and health plans; verify patient information, insurance verification, authorization/referral processing, obtaining and releasing clinical documentation, responds to health plan inquiries, and research and resolve patient accounts, or escalate for resolution.

Requirements

  • 2+ years of intake referrals experience within Home Health
  • Effective verbal and written communication skill
  • Ability to use various computer programs and applications, IE EMR/EHR
  • Ability to self-motivate and work independently
  • Ability to multi-task, set priorities and manage time effectively

Nice To Haves

  • Bilingual Spanish a plus
  • Certification a plus

Responsibilities

  • handle the intake process of the order for healthcare services
  • liaison between our company and our patients and health plans
  • verify patient information
  • insurance verification
  • authorization/referral processing
  • obtaining and releasing clinical documentation
  • responds to health plan inquiries
  • research and resolve patient accounts, or escalate for resolution

Benefits

  • Medical, Vision, Dental, Short- and Long-term insurance
  • 6+ Days of Holidays Pay
  • 12+ days of PTO
  • Employer paid life insurance
  • 401K with employer contribution
  • Wellness program with reward incentives
  • Employee recognition and reward programs
  • Comprehensive paid training program
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