Referral Coordinator - Dana-Farber Cancer Institute (DFCI)
About The Position
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Beth Israel Deaconess Medical Center (BIDMC) is seeking a detail-oriented, patient-focused Referral Coordinator/navigator to serve as a seamless bridge for Dana-Farber Cancer Institute (DFCI) patients. The coordinator’s primary goal will be to provide BIDMC specialists with customized non-clinical support services to assist patients in navigating their referrals in a timely fashion. This role will be a be the central link between oncologists, specialty clinics, and patients—ensuring referrals are processed quickly, accurately, and with compassion
Requirements
- High school degree or equivalent.
- 3+ years’ work experience in a healthcare doing patient scheduling, coordination, or referrals (academic medical center preferred).
- Exceptional communication, organization, and problem-solving skills.
- Knowledge of medical terminology (oncology experience a plus).
- Comfortable working in a fast-paced, cross-institutional environment.
- Proficiency with EMR systems (Epic preferred).
- Able to work successfully in a fast-paced, multi-task environment, where some independent decision making is necessary.
- Able to process electronic information and data accurately and efficiently
Responsibilities
- Receive and review referrals from DFCI oncologists.
- Match patients with the most appropriate BIDMC specialists based on diagnosis and clinical needs.
- Organize logistics such as registration, schedule appointments, coordinate same -day visits. and communicate details to patients and all providers at BIDMC and DFCI
- Collaborate closely with care teams across BIDMC and DFCI to ensure a seamless patient experience.
- Maintain accurate records and track referral progress in the EMR system.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
