Referral Coordinator | Oncology Radiation | Day

UF Health • Jacksonville, FL

4h • Onsite

About The Position

This position is responsible for processing referral requests for all providers practicing within the clinic module and ensuring that when needed, referral/authorization numbers are obtained for these services. Access to specialty and ancillary services is a key component of the satisfaction of our patients and referring providers. The responsibilities of this position are extremely important in meeting or exceeding customer satisfaction.

Requirements

• Age of Patients Served: All Age Groups.
• Required Education: High School Diploma or GED.
• Knowledge of insurance plans and guidelines
• Ability to obtain authorizations and pre-certifications from insurance plans
• Excellent customer service skills
• Ability to multi-task in a fast-paced environment
• Ability to communicate effectively, both orally and in writing
• Above average organizational skills.
• One (1) year experience with third party payors.
• Minimum of two (2) years experience in a physician office with extensive patient registration, front desk and insurance experience and knowledge.

Nice To Haves

• ICD-9 and CPT coding preferred.
• Completion of a medical terminology course preferred.

Responsibilities

• processing referral requests
• obtaining referral/authorization numbers

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED