REFERRAL COORDINATOR - AXIS SPINE

Northwest Specialty Hospital

47d

About The Position

Northwest Specialty Hospital is seeking a detail-oriented Referral Specialist to
join our Axis Spine Team!

We need someone with a professional demeanor who can work well under
stress/stress situations, will provide great customer service to our patients,
and is able to multitask!

Under the supervision of the Practice Manager, the Referral Coordinator will
facilitate referrals from our Family Medicine providers to other hospital
providers, specialists, and outside facilities. This position is responsible for
partnering with multiple insurance companies for authorizations, ensuring
referrals are maintained in a timely manner, and sent to the appropriate
provider. The Referral Coordinator will assist patients in the coordination of
care and provide details to patients regarding the status of their referral to
outside providers. Answer incoming calls and redirects as needed in a friendly,
timely, and professional manner.

Requirements

• Knowledge of basic computer programs such as the Microsoft Office Suite
• Computer skills in utilizing word processing, integrated EMR database, and other functions
• Ability to type at least 40 words per minute
• Ability to relate and work effectively with others
• Demonstrates excellent written and verbal communication skills
• Prior experience in a healthcare setting is required

Responsibilities

• Facilitate referrals from our Family Medicine providers to other hospital providers, specialists, and outside facilities
• Partnering with multiple insurance companies for authorizations
• Ensuring referrals are maintained in a timely manner, and sent to the appropriate provider
• Assist patients in the coordination of care and provide details to patients regarding the status of their referral to outside providers
• Answer incoming calls and redirects as needed in a friendly, timely, and professional manner

Benefits

• Company-sponsored events such as sporting events, BBQs, and holiday parties
• Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance
• Tuition reimbursement
• Growth opportunities, ongoing education, training, and leadership courses
• A generous 401K retirement plan
• A variety of discounts throughout the hospital and community are available to employees
• Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships
• Culture that promotes and supports work/life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed