Referral Coordinator
About The Position
Join a Fun, Engaging, and Hardworking Team! Voted one of the 2025 Best Places to Work in Maine, Pines Health Services is where you want to be. Pines has an immediate opening for a Referral Coordinator at our Caribou Health Center. Qualified candidates must demonstrate a strong commitment to our vision, mission, and goals while providing exceptional patient support. The ideal applicant is computer-proficient, communicates clearly both verbally and in writing, listens attentively, solves problems effectively, and can prioritize tasks while working both independently and professionally. Previous healthcare experience is preferred — but we are happy to train the right person. We encourage LPNs (Licensed Practical Nurses) and Medical Assistants with hands-on clinical practice to apply for this position. Preference will be given to candidates with strong clinical experience in healthcare.
Requirements
- Monday through Friday work schedule; occasional overtime as authorized.
- High school or G.E.D. equivalent preferred.
Nice To Haves
- Previous healthcare experience is preferred
- We encourage LPNs (Licensed Practical Nurses) and Medical Assistants with hands-on clinical practice to apply for this position.
- Preference will be given to candidates with strong clinical experience in healthcare.
Responsibilities
- Schedules all patient-physician referrals and most Radiology tests that require appointments/Insurance authorizations and notifies patients of the appointment dates.
- Processes all insurance referrals for most providers at Pines Health Services.
- Processes insurance appeals.
- Receives all phone calls regarding patient referrals in a courteous, accurate, and friendly manner.
- Completes paperwork for physician approval.
- Mails, faxes, and electronically sends appropriate paperwork to the referral physician’s office.
- Mails, faxes, transmits or calls in referral to the insurance company.
- Sees that all testing requisitions get faxed to the appropriate testing facility.
- Maintains appropriate physician and insurance log for each carrier.
- Maintains pending results and follow-up.
Benefits
- Pines Health Services offers a competitive benefits package.
- You can view the complete details here: Pines Health Services Benefits.
- Pines Health Services is an Equal Opportunity Employer & Provider
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
