Referral Coordinator

Baptist Healthcare SystemLexington, KY
15dOnsite

About The Position

BHMG Gastroenterology M-F 8-4:30 Job Description: Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, greeting patients and visitors; verifying patients’ demographic and insurance information; registering patients; obtaining necessary signatures; determining patients’ out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

Requirements

  • High school diploma or equivalent required.
  • Computer skills required.
  • Clerical experience in the medical office setting preferred.

Nice To Haves

  • Other education preferred.

Responsibilities

  • greeting patients and visitors
  • verifying patients’ demographic and insurance information
  • registering patients
  • obtaining necessary signatures
  • determining patients’ out-of-pocket expense
  • collecting and documenting patient payments and/or financial counseling as appropriate
  • scheduling appointments
  • ensuring patient flow
  • switchboard
  • medical records management

Benefits

  • Health, Vision, and Dental Insurance
  • Retirement with Company Match
  • Generous Paid Time Off (Including Maternity/Paternity Leave)
  • Short/Long Term Disability and Life Insurance
  • Tuition Reimbursement
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