Referral Coordinator | Surgery Downtown | Days

UF Health • Jacksonville, FL

64d

About The Position

This position is responsible for processing referral requests for all providers practicing within the clinic module and ensuring that when needed, referral/authorization numbers are obtained for these services.

Requirements

• High School Diploma or GED required

Nice To Haves

• Medical Terminology Certification preferred

Responsibilities

• Attends Referral training class and various referral system training classes within 1st month of employment.
• Processes referrals for services requested by Providers within established guidelines.
• Obtains authorizations for referrals and schedules appointments as appropriate and within required timeframes.
• Coordinates appointment date, time and location with patients.
• Processes requests for additional referrals/authorizations when requested by providers.
• Assures referrals are maintained within appropriate network or payer requirement.
• Communicates with all stakeholders, staff, providers, payers and patients as appropriate and per procedure.
• Documents required information into the appropriate systems.
• Provides a standard of excellence as it relates to customer service for patients, staff members, and other customers.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees