Referral Coordinator General Surgery

Trinity Health • Boise, ID

1d • Onsite

About The Position

At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care. We are looking for a dynamic and detail-oriented Referral Coordinator to join our General Surgery team in Boise, ID! As a Referral Coordinator, you will be responsible for serving as a specialist in the coordination of all aspects of specialty referrals; both incoming and outgoing, eligibility verification, and maintenance for outpatient clinic patients. You will obtain and maintain accurate client information and verify with appropriate agencies. You will also report accurate data and statistics for referrals as needed. Referral Coordinators ensure that processes in each work queue are completed accurately and efficiently in compliance with all governing/internal policies. POSITION DETAILS: This Full-Time position will support the team of 5 General Surgery providers in Boise, ID. This position will work Monday - Thursday with hours of 7:30AM - 4:00PM and Fridays from 7:00AM - 11:30AM. Primary responsibilities will be ensuring that all referrals, authorizations, medical clearances, etc are obtained for each patient in a timely fashion. The General Surgery Clinic in Boise is located at 1072 N Liberty St Ste 300, Boise, ID 83704. SKILLS, KNOWLEDGE, EDUCATION AND EXPERIENCE: High school diploma or equivalent, Associate degree preferred

Requirements

• High school diploma or equivalent
• 1 year of healthcare related referral experience required

Nice To Haves

• Associate degree preferred
• 3 years preferred

Responsibilities

• Process and approve referrals according to network and practice policies.
• Obtain and verify documentation, eligibility, benefits, and insurance requirements.
• Track and update referrals in the EMR system, ensuring accuracy and timely completion.
• Communicate with providers, patients, and insurance companies to resolve issues and gather missing information.
• Compile and send medical data to specialists; schedule diagnostic tests if needed.
• Ensure compliance with HIPAA and organizational standards.
• Maintain accurate patient records and update charts with specialist consults.
• Educate patients on referral details and expectations.
• Serve as liaison and internal consultant for staff; train new Referral Coordinators.
• Perform additional administrative tasks, including appointment reminders and backup coverage.

Benefits

• Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees