Referral Coordination Assistant

SB Clinical Practice Management•Commack, NY

5d•$20 - $26

About The Position

SUMMARY:The Referral Coordination Assistant will provide essential administrative and organizational assistance to the Referral Coordination team. This role ensures smooth daily operations by managing documentation, scheduling, and communication tasks. By supporting the Referral Coordination team, physicians, and patients, this role will contribute to efficient workflows, timely appointment scheduling, and enhanced patient and provider satisfaction.

Requirements

High school diploma required
Three (3) years of administrative experience.
Must have excellent expressive and written communication skills.
Must be highly organized and able to multi-task.
Must be proficient in Microsoft Office, Word, and Excel.

Nice To Haves

Associate’s Degree in related field
Administrative Assistant Experience in a healthcare setting
Proficiency using Microsoft Office PowerPoint and Access.

Responsibilities

Prepare, organize, and maintain referral documentation.
Assist with data entry into the electronic health record (EHR) and referral tracking systems.
Generate reports and maintain logs of referral activity and appointment status.
Assist with answering and routing phone calls, relaying messages between patients, providers, and referral coordinators.
Provide general information to patients regarding scheduling and referral procedures.
Support referral coordination team by assisting in scheduling patient appointments within the health system under the direction of the referral coordinator supervisor.
Ensure all clerical tasks comply with HIPAA and organizational standards.
Maintain confidentiality of patient information.
Assist with filing, scanning, faxing, and distribution of referral related documents.
Provide clerical support for departmental meetings, including agenda preparation and minutes.
Contribute to process improvement initiatives by identifying workflow challenges.
Travel to Other Ambulatory Sites Upon Request.
Other Duties as Assigned.