Referral Clerk

CommonSpirit Health • San Andreas, CA

9d

About The Position

As a Clinic Clerk, you will be the welcoming face and organizational hub of our clinic, ensuring a seamless and positive experience for every patient. Every day, you will expertly manage patient registration and scheduling, efficiently process patient flow, address billing inquiries, and provide essential clerical support. You'll maintain strict confidentiality, handle financial transactions securely, and remain vigilant for any patient needs, all while contributing to a smooth, on-schedule operation. To be successful in this role, you will possess exceptional organizational skills, a customer-centric approach, meticulous attention to detail, and a proactive ability to manage a fast-paced environment while upholding the highest standards of confidentiality and efficiency.

Requirements

• High School Graduate
• One year customer service/clericalexperience or equivalent.
• None, upon hire

Nice To Haves

• High School GED or

Responsibilities

• Receive, track and obtain insurance authorization from insurance carriers.
• Process physician referral orders (CT, MRI, NUC Med, etc).
• Demonstrates knowledge of medical terminology, high proficiency of general medical office procedures and adheres to HIPPA regulations.
• Maintain ongoing tracking and appropriate documentation on referrals to ensure patient safety.
• Assemble information concerning patient's clinical background and referral needs per referral guidelines, provide appropriate clinical information to specialist.
• Contact review organizations and insurance companies to ensure prior approval requirements are met.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees