Reference Services Assistant

Des Plaines Public LibraryDes Plaines, IL
10d$19 - $24

About The Position

The Des Plaines Public Library is looking for an experienced computer instructor to join our Reference department. This is an excellent opportunity for someone with outstanding instruction, communication, and customer service skills. The Reference Services Assistant – Computer Instructor will design, plan, and teach beginning and intermediate classes in computers, digital literacy, AI tools, and the use of applications and software for daily living, the workplace, and lifelong learning to a diverse population of adult library patrons. Additional responsibilities include one-on-one technology instruction and submitting data on student attendance and progress as required. The work may also involve providing polite and accurate reference and technology assistance to adult and teen patrons at the Reference Services desk. The ideal candidate is passionate about digital literacy, teaching, and working with the public. Bilingual in English and Spanish is a plus.

Requirements

  • Bachelor’s Degree
  • One year of reference or relevant experience
  • Available to work evenings and weekends
  • LTA or relevant associate’s degree
  • Three years of reference or relevant experience

Nice To Haves

  • Bilingual in English and Spanish

Responsibilities

  • design, plan, and teach beginning and intermediate classes in computers, digital literacy, AI tools, and the use of applications and software
  • one-on-one technology instruction
  • submitting data on student attendance and progress as required
  • providing polite and accurate reference and technology assistance to adult and teen patrons at the Reference Services desk

Benefits

  • PTO
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