Redwood Room Server

Sonesta Hotels•San Francisco, CA

117d•$21

About The Position

Under the general guidance of the Bar Manager, perform all duties and provide timely, courteous service with guest satisfaction as the primary goal. He/she is responsible for promotion of specials and up selling.

Requirements

High School Diploma or equivalent
One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel
Possess a gracious, friendly, and fun demeanor
Ability to multitask, work in a fast paced environment and have a high level attention to detail
Strong verbal and written communication skills in English
Maintain positive and productive working relationships with other employees and departments
Ability to work independently and to partner with others to promote an environment of teamwork
Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
Stand, sit, or walk for an extended period of time or for an entire work shift
Reach overhead and below the knees, including bending, twisting, pulling, and stooping

Responsibilities

Provide friendly, courteous and professional service to all internal and external customers/guests, at all times
Retain and maintain complete knowledge of all food and beverage menu items
Perform opening and closing procedures including but not limited to the set up and break down of stations
Maintain and ensures the overall cleanliness of assigned station and the establishment
Ensure that all procedures concerning bar tabs and the transfer of tables are met
Perform accurate cash/credit handling and POS procedures in accordance with Company policies and procedures
Up-sell food and beverage menu items
Check identification for proof of age when required
Monitor guest’s drinks and anticipate guest’s needs
Provide food service as appropriate