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Fanatics Collectibles is a company working at the intersection of collectibles and technology. We are backed by some of the best investors, sports & entertainment properties, and operators in the world. Fanatics Collectibles is integrating with Fanatics' global digital sports platform - which includes 900 sports relationships and 81 million reachable fans - to reimagine the collectibles business for the 21st century. Fanatics Collectibles is looking for a Redemptions Manager who oversees the comprehensive redemption processes, ensuring the smooth operation from reprints to vendor relations, back-order escalations, and finalizing redemption lists. As the Subject Matter Expert (SME) of Redemptions, this role involves effective communication across cross-functional teams, tracking and managing key performance indicators (KPIs), handling escalations, and maintaining data integrity. The position also includes supervising training for new associates, developing cost-saving strategies, and providing regular reports to senior leadership. Candidates with a passion for sports, culture, & entertainment will find themselves a strong cultural fit.
