REDCap System Administrator-Enterprise App & Data Services

University of TennesseeMemphis, TN
16h

About The Position

The REDCap System Administrator is responsible for the technical administration, configuration, and support of UT Health Science Center’s REDCap research data capture platform. This position serves as the campus subject-matter expert for REDCap, ensuring the integrity, structure, and appropriate use of research data entered in the system. Key functions include supporting researchers in study design and data standards, administering user access and system settings, performing programming and system customization, maintaining documentation, and ensuring the platform operates reliably to support active and future research projects across the institution.

Requirements

  • Bachelor's Degree. (TRANSCRIPT REQUIRED)
  • Six (6) years of progressively responsible experience in data analysis, research data systems, or enterprise data environments; OR Master’s Degree and four (4) years of progressively responsible experience in data analysis, research data systems, or enterprise data environments.
  • Knowledge of research data management principles, data standards, and data quality practices.
  • Knowledge of advanced analytical methods and quantitative approaches as applied to research data collection and interpretation.
  • Skill in designing, managing, and analyzing complex data structures within REDCap or similar research data systems.
  • Skill in writing queries and generating reports to support research analysis and decision-making.
  • Ability to analyze complex data workflows and make independent recommendations with broad institutional impact.
  • Ability to communicate technical and analytical concepts effectively to diverse audiences.
  • Ability to establish and implement standards, policies, and procedures related to data access, security, and governance.

Responsibilities

  • Designs, configures, and maintains REDCap databases to support complex, interrelated research data collection efforts across UT Health Science Center.
  • Analyzes research data structures, workflows, and data collection methodologies to ensure appropriate use of REDCap and alignment with best practices.
  • Develops and maintains REDCap projects, including instruments, surveys, longitudinal designs, calculated fields, and data validation rules.
  • Performs programming and scripting (e.g., PHP, SQL, APIs, or REDCap hooks) to extend REDCap functionality and integrate with institutional systems where appropriate.
  • Troubleshoots complex issues related to data entry, reporting, access controls, and system behavior.
  • Develops and delivers training sessions, documentation, and guidance on REDCap, research data management, and best practices.
  • Provides work direction and subject-matter expertise to other ITS staff or project contributors supporting REDCap-related initiatives.
  • Leads and manages strategic REDCap initiatives, including upgrades, new feature implementations, and process improvements.
  • Evaluates short- and long-term data and system needs and recommends strategic enhancements.
  • Performs system customization and programming to enhance functionality and integration with institutional systems.
  • Serves as a senior-level consultant for faculty, researchers, and staff on REDCap use, research data design, and data standards.
  • Stays current with emerging trends in research data management, analytics, REDCap development, and data governance.
  • Performs other duties as assigned.
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