Red Lion Store Manager- Gateway

Red Lion Mobility NY HQ LLC • New York, NY

116d • $55,000 - $65,000

About The Position

Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Store Managers who are strategic, hands-on leaders with a passion for driving sales, developing high-performing teams, and delivering world-class customer experiences. We offer competitive base pay ($55,000 – $65,000) plus $24,000 – $30,000 in annual commission potential, and a clear path for career growth through our industry-leading leadership training and development programs.

Requirements

• 3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics.
• Proven success in driving sales performance and leading high-performing teams.
• Strong leadership, communication, and coaching skills.
• Analytical and problem-solving abilities with experience using performance metrics.
• Proficiency in Microsoft Office; familiarity with wireless/telecom industry terminology preferred.
• High school diploma or GED required; Associate or Bachelor’s degree preferred.
• Flexible schedule availability, including evenings, weekends, and holidays.
• Willingness to travel to nearby store locations within a 35-mile radius (reliable transportation required).
• Bilingual (Spanish) strongly preferred.

Responsibilities

• Oversee all aspects of daily store operations, including merchandising, inventory control, product launches, and financial oversight.
• Implement best practices for product positioning, promotions, and customer engagement to meet and exceed revenue goals.
• Ensure compliance with company policies, including cash handling, inventory management, and operational audits.
• Lead your team to consistently achieve and surpass sales goals through strategic selling, upselling, and cross-selling of all Optimum product lines.
• Analyze store performance data to identify trends, address gaps, and capitalize on growth opportunities.
• Collaborate with marketing teams to execute local events, promotions, and seasonal campaigns.
• Recruit, hire, train, and develop a high-performing sales team.
• Conduct regular coaching sessions, performance reviews, and skill development workshops.
• Foster a collaborative, performance-driven culture with a focus on accountability and recognition.
• Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
• Resolve escalated customer concerns quickly and effectively.
• Ensure all team members are knowledgeable on the latest products, promotions, and technology updates.

Benefits

• Competitive base salary + uncapped commission potential.
• Medical, Dental, Vision, 401(k).
• Paid training and onboarding.
• Paid vacation, sick time, and personal days.
• Internal promotions & advancement opportunities.
• Employee-exclusive growth & rewards programs, including Milestone Program and Winners Circle.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree