Recruitment Travel Support Assistant

Cross Country Healthcare•Charlotte, NC

About The Position

Cross Country is looking for top talent to join our team! We are a market-leading, tech-enabled workforce solutions and advisory firm with more than four decades of experience helping organizations solve complex labor and operational challenges. Recognized as a Top Place to Work by U.S. News & World Report and a Most Loved Workplace by Newsweek, Cross Country is committed to quality and excellence in everything we deliver. We were also the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction — a standard we continue to uphold today. BASIC PURPOSE: This role entails assisting the recruitment department by consistently servicing, educating, and expanding our customer base. This position requires the ability to work with a high degree of self-motivation, as well as the ability to deliver exceptional customer service. The Travel Support Assistant will be responsible for full support for the Recruiter(s) assigned.

Requirements

2 years of experience in an administrative support role, customer service, office environment, and/or service industry preferred.
Knowledge of office systems and Microsoft Office products: Outlook, Excel, Word.
Education: High school diploma or equivalent; bachelor’s degree preferred or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
Company equipment(laptop, monitor, keyboard, mouse headset) will be provided directly to you for use during employment.

Responsibilities

Handle Distribution and Collection of all Forms:
Travel Reimbursement Form
W4
Direct Deposit
Tax Home Statement
On Boarding Forms
Background Consent
Education Verification
Following up on missing Assignment Confirmation Notice
References/Evaluations
Digital Interview/Modern Hire
License Verifications/NURSYS
Radius Rule Audit
Referral Bonus Payout
Escalation of THS issue to payroll
How to escalate payroll issues – working with the Care Team
Communicating with Healthcare Professional and Facilities
All other responsibilities as assigned.

Benefits

Cross Country offers a competitive compensation, benefits, and wellness program, including Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance, 401(k) plan, Tuition Assistance, and Pet Insurance. The company offers a variety of Wellness options through Burnalong, which offers a robust online platform of classes and programs as well as local gym access.

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