Call Center Donor Scheduler- Tempe/Spokane (In Person)
About The Position
Vitalant is seeking a Recruitment Coordinator dedicated to making a positive difference. If you are customer-focused and impact-inspired to helping others, and making a difference is vital for you, you'll experience a career built on purpose, an organization created to care, and a team committed to lead – together. Your impact as a Recruitment Coordinator is vital. Support Vitalant's life saving mission by actively engaging with our donors to schedule their next blood donation. Serving as a front-line hero, you play a pivotal role in achieving recruitment goals and coordinating donations at fixed site locations for present, past, and new donors making their next crucial blood contributions.
Requirements
- High School Diploma or GED required
- Six months experience in customer service
- Proficient computer skills
Nice To Haves
- Two years of customer service experience preferred
Responsibilities
- Enhance the donor experience by providing excellent customer service.
- Collaborate on specialized calling projects, to include conversions, reminders calls and engaging first time donors.
- Support blood centers by implementing innovative recruitment strategies, managing donor scheduling, and offering expertise on eligibility and donation requirements.
- Contribute to the onboarding of new hires and conduct refresher training to both new and existing staff.
Benefits
- Medical, dental, and vision insurance
- 401K + 5% company match
- Tuition assistance up to $5k per year
- Free basic life and AD&D insurance
- Free short-and-long-term disability insurance
- Paid time off
- Employee Resource Groups
- Recognition and perks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
