Recruiting Case Manager Crown Point, IN

Amada Senior Care•Schererville, IN

1d•Onsite

About The Position

Amada Senior Care is a leading provider of in-home senior care services, dedicated to enriching the lives of seniors and their families. We are seeking a highly organized and compassionate Recruiter/HR Coordinator to join our team. The HR/Recruiting Case Manager is expected to perform a variety of duties for the recruitment of Caregivers. The HR/Recruiting Case Manager is expected to recruit, screen, hire, train, coordinate all administrative activities related to Amada Senior Care personnel and engage a staff of Caregivers in order to provide the highest quality service to clients.

Requirements

High school graduation or the equivalent; Associates degree preferred
One year of related business experience or an equivalent combination of education and work experience may be considered
Must possess a valid driver’s license
Must have an understanding of and uphold the policies and procedures established by Amada Senior Care
Must demonstrate excellent oral and written communication skills and the ability to listen effectively
Must have the ability to work independently, maintain confidentiality of information and meet deadlines
Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
Must demonstrate knowledge of the senior care industry
Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
Must have the ability to establish good working relationships with the franchise owner, office colleagues, caregivers and the community
Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone
Must present a professional appearance and demeanor
Must have the ability to operate office equipment
Must be patient and congenial on the telephone
Must have computer skills and be proficient in Excel, Word, PowerPoint, Amada Software
Must have the ability to perform duties in a professional office setting
Must have the ability to work as a part of a team
Must demonstrate excellent organizational skills
Must have the ability to work with all clients within Amada Senior Care designated territories.

Nice To Haves

Experience Recruiting: 2 years (Preferred)

Responsibilities

Reflect the core values of Amada Senior Care 6 C’s (Compassion, Competence, Communication, Commitment, Confidently Humble, Comforting)
Answer each employment inquiry in a friendly, professional, and knowledgeable manner.
Develop and implement new recruitment strategies online and within the community.
Schedule and conduct applicant interviews in an efficient and professional manner.
Following the Amada Senior Care guidelines around; conduct reference checks, criminal background and motor vehicle check and drug screens on all caregivers.
Create and maintain all employment records including but not limited to I-9 form, W-4 form and all other employment related documents.
Schedule and conduct caregiver orientation and all training including training required to meet Amada Senior Care Standards and additional optional training.
Help scheduling department with daily, weekly, and monthly schedules as needed
Develop engagement strategies that utilize the 6 C’s to promote caregiver retention and satisfaction.
Schedule and conduct caregiver annual reviews and all supervision including regular performance conversations, accountabilities and problem resolution
Work in partnership with the Scheduling Department to coordinate caregiver schedules with an emphasis on creating high quality matches and extraordinary relationships.
Monitor, mediate, and log all client and caregiver activity utilizing the software system.
Evaluate and update all orientation and training materials as needed
Plan and successfully execute all caregiver meetings
Monitor compliance for local and federal labor and safety laws including EOE, ADA, FMLA, OSHA, Caregiver List.
Maintain regular attendance at the office to execute job responsibilities
Demonstrate open and effective communication with the franchise owner, colleagues, caregivers, clients and family members.
Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.