Recruiting Assistant - Driver Hiring Center

Penske • Reading, PA

54d • Hybrid

About The Position

The Recruiting Assistant - Driver Hiring Center will primarily support processes around driver candidate sourcing and prescreening. We are looking for individuals who are passionate about ensuring positive candidate experiences, have high energy, a positive attitude, attention to detail, and capacity to deliver results. Qualified candidates for this role will have prior experience demonstrating strong customer support through administrative and process completion, including issue resolution and strong follow-up. In this role you will need to be proficient in the use of technology, being able to capture candidate information via phone while managing multiple screen computer applications. This is a Monday through Friday 9:30 am to 6:00 pm position. Position is required to be present in the office a minimum of 4 days each week. Remote flexibility will be available for one day each week.

Requirements

• Associate's degree equivalent from two-year college or technical school; or minimum one year related experience required.
• Prior demonstrated high-touch customer service and follow-up experience required.
• To perform this job successfully, an individual must have knowledge of Word and Excel, and must be internet savvy.
• Qualified candidates must be effective communicators who are not afraid of the phone.

Nice To Haves

• Candidates with prior CDL driver recruiting/ recruiting support highly preferred, other general recruiting support will be considered.
• Prior Taleo or other applicant tracking system experience highly preferred.
• Prior experience in mining candidate resume databases and phone screening applicants is highly preferred.
• A sense of humor is helpful, as this can be a stressful job with competing priorities at any given time.
• Candidates who are highly technically savvy (internet, cloud base applications, good with internet data research, cell phone/text messaging, etc.) are highly preferred.

Responsibilities

• Handle all inbound calls to main line
• Contact and prescreen new leads and applicants
• Submits motor vehicle record (MVR) checks for driver candidates
• Schedules phone interviews with hiring specialists
• Heavy documentation of candidate conversations, primarily within Salesforce and Oracle
• Other projects and tasks assigned by supervisor

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Rental and Leasing Services
• Education Level: Associate degree