Recruiter (Mid-Level)

USAASan Antonio, TX
1d$85,040 - $162,550Hybrid

About The Position

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dynamic and results-oriented Recruiter (Mid-Level), you will manage the full recruitment lifecycle, from identifying and building community partnerships to sourcing, screening, interviewing, and negotiating offers. You will develop and implement creative sourcing strategies, build talent pipelines, and ensure a seamless candidate experience. A key aspect of this role involves partnering with hiring managers and internal stakeholders to understand business requirements and meet hiring objectives, while maintaining compliance with all regulations. The ideal candidate will have a strong understanding of recruiting best practices, proficiency with Applicant Tracking Systems (ATS) such as Workday, and excellent communication and stakeholder management skills. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position.

Requirements

  • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 4 years of progressive work experience in staffing, general human resources, and/or account relationship management, to include knowledge of applicable employment laws.
  • Demonstrates understanding of recruiting methods and best practices.
  • Knowledge of applicable policies and federal, state, and local employment laws and regulations.
  • Demonstrates knowledge and application of effective screening and interviewing techniques.
  • Proficient knowledge and use of Microsoft Office products and other software to support sourcing tools and techniques.

Nice To Haves

  • 2+ years full-cycle recruiting in a large (30k+ employees), highly regulated corporate environment (financial services, insurance, etc.) specializing in either Professional Staff or Customer-Focused positions and their corresponding recruiting models.
  • Proficiency filling 100-300 positions annually through efficient sourcing and interviewing modalities
  • Demonstrated ability to work under pressure, strong time management, multi-tasking abilities, and excellent verbal/written communication
  • Attributes include high energy, adaptable, and a focus on process efficiency.
  • Demonstrated ability to partner consultatively with business leaders, translating complexity and market conditions into practical recruiting strategies while balancing speed, quality and candidate experience.
  • Proven stakeholder management skills, including the ability to influence hiring leaders, navigate competing priorities and manage expectations in a fast-paced or evolving business environment.
  • Strong data and ATS fluency with experience leveraging recruiting metrics (pipeline health, time-to fill) to tell a clear story, identify risks and supporting hiring decisions with business leaders.

Responsibilities

  • Identifies and builds community partnerships to generate candidates in alignment with the organization's hiring and program objectives.
  • Develops and implements creative sourcing strategies to proactively identify candidates and assemble pipeline of talent for open positions.
  • Performs full life cycle recruiting utilizing various recruitment methods.
  • Partners with internal and external partners to establish community networks and relationships in support of our military, diversity and college hiring requirements with minimal guidance.
  • Follows up and follows through on all submitted candidates in a timely manner and ensures that the Applicant Tracking System (Workday) is kept up to date in real time and ensures compliance with all Federal, State and Regulatory requirements.
  • Leveraging defined job descriptions, develops compelling job posting descriptions to attract talent and strives to differentiate USAA from our competitors.
  • Keeps candidates continually informed with high-touch communication throughout the entire hiring process
  • Negotiates salary per job requisition within approved range maintaining a fiduciary responsibility to the company.
  • Forecasts and manages talent pool size to fulfill workforce plans and hiring objectives.
  • Collaborates with hiring managers and/or coworkers through the recruiting processes to ensure compliance within external and internal regulatory agencies.
  • Builds candidate pools to meet hiring requirements through leveraging their technical expertise to identify sourcing and networking strategies and tools.
  • Consults with hiring leaders and internal partners to proactively identify strategies to understand business requirements and meet hiring requirements.
  • Serves as a resource to team members.
  • Applies knowledge of relevant human resources discipline(s), specifically employment law, policy and procedures.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

  • At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.
  • These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
  • Additionally, our career path planning and continuing education assists employees with their professional goals.
  • For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
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