Recreational Tennis Assistant

(Usta) United States Tennis Association • Westborough, MA

318d • $19 - $22 • Hybrid

About The Position

USTA New England is seeking a part-time Recreational Tennis Assistant to assist with coordinating the planning, administration, promotion and growth of recreational tennis, with a focus on Tennis in the Parks, in New England. Tennis in the Parks is a turn-key program that USTA New England delivers in partnership with park & recreation departments and community serving organizations. USTA New England hires coaches to deliver customer-focused, affordable, accessible, and fun, introductory tennis for youth and adults. This position plays a key role in the Tennis in the Parks infrastructure and growth as the organization expands to ‘next step' program offerings to meet customer needs. This is a hybrid part-time non-exempt position scheduled to work up to 25 hours per week with an in-person expectation two times (2x) per month. Additional in-person attendance will be required for occasional events such as section programming, all-staff meetings, trainings, etc. While this position is temporary (currently approved through 2026), there is potential that this position could evolve into a permanent role based on performance and business need.

Requirements

• High school diploma required; Bachelor's Degree preferred.
• Proficient with Google Drive and Microsoft Office Suite.
• Ability to use Access required.
• Must be able to travel to the USTA New England office in Westborough, MA twice per month.
• Must live in the New England Section.
• Must be able to work flexible hours including occasional evenings and weekends.
• Must be able to lift 25 pounds at times.

Nice To Haves

• Experience in recreational sports administration.
• Knowledge of tennis and its community impact.
• Experience with customer service and community engagement.

Responsibilities

• Assist with administration and execution of current Tennis in the Parks (TIP) programming.
• Assist with the hiring, training and onboarding of seasonal coaches.
• Responsible for equipment inventory for programs across the department and coordinates program equipment needs.
• Complete and facilitate timely and accurate invoicing for programs.
• Systematize and organize player databases for all assigned programs.
• Assist with development of player and coach survey, distribution and assessment of survey results for all programs.
• Collaborate with Tennis in the Parks Managers to promote and launch ‘next step' programs.
• Assist with driving coach engagement and retention through planning and execution of coach recruitment efforts.
• Collaborate with other TIP managers, Coach Development Coordinator and Marketing Department on coach recruitment and marketing plans.
• Support the Social League Coordinator with new player events, flex leagues and other areas in the bridge program space.
• Make recommendations and improvements to standard program operating procedures.
• Attend in-person trainings and conferences as needed.
• Demonstrates commitment to USTA New England's purpose, mission, and values.
• Travel as needed throughout New England upon approval by supervisor.
• Additional tasks and projects as assigned by supervisor and company leadership.

Benefits

• Paid sick leave, subject to USTA NE's applicable accrual and carry-over policy.
• Eligible to participate in company sponsored workplace wellness programs.
• Use of a company laptop and monthly phone stipend.
• Professional Tennis Registry's PTR ACE Scholarship.
• Three complimentary USTA New England Adult League registrations per year.
• Access to discounted tennis equipment.
• Access to tickets to premier tennis events.
• Training and development opportunities.
• Flexible Hybrid Work Environment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Education Level: High school or GED