Recreational Attendant

BallenIsles Country Club

About The Position

As a Recreational Attendant at Parkland Golf and Country Club, you will play a pivotal role in enhancing the experience of our members and guests. You will be responsible for overseeing activities and ensuring a safe and enjoyable environment across multiple areas, including the front desk, pool area, and kids' center. This position requires a dynamic individual who is passionate about customer service, adept at multitasking, and enjoys working in a leisure-oriented environment.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Ability to work flexible hours, including evenings, weekends, and holidays.

Nice To Haves

  • Previous experience in customer service, hospitality, or recreation preferred.
  • Certification in CPR and First Aid preferred.

Responsibilities

  • Greet members and guests in a friendly and professional manner.
  • Assist with check-ins, reservations, and inquiries related to recreational facilities and activities.
  • Provide accurate information about club services, events, and amenities.
  • Handle cash transactions and maintain records of sales.
  • Monitor pool area to ensure safety regulations are observed.
  • Enforce pool rules and guidelines to ensure a safe and enjoyable experience for all patrons.
  • Respond promptly to any incidents or emergencies, administering first aid as needed.
  • Maintain cleanliness and orderliness of the pool area, including arranging chairs and umbrellas.
  • Oversee activities and play sessions in the kids' center.
  • Engage children in age-appropriate games, crafts, and activities.
  • Ensure a safe and welcoming environment for children and parents.
  • Maintain cleanliness and organization of the kids' center, including sanitizing toys and equipment.
  • Anticipate and address member and guest needs promptly and courteously.
  • Proactively resolve issues or concerns to ensure a positive experience.
  • Foster a friendly and inclusive atmosphere for all patrons.
  • Work collaboratively with other staff members to ensure seamless operations.
  • Communicate effectively with colleagues and supervisors regarding any issues or concerns.
  • Assist in training new employees and providing support as needed.
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