Recreation Supervisor

HEI Hotels & Resorts•The Woodlands, TX

2d•$16 - $16•Onsite

About The Position

The Woodlands Resort, Curio Collection is the perfect retreat in the Houston Area, and only 2 miles away from The Woodlands Waterway. The resort is celebrating 50 years along with The Woodlands township. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Essential Duties and Responsibilities Ensure the entrance to pool area restricted to guests and club members. Inventory of all supplies at the pool. Including but not limited to: glow items, towels, tiki boats, oars, kayaks, paddle boards, lounge chairs, umbrellas and tables. Supervise opening and closing procedures of Recreation facilities. Supervise evening activities and entertainment under direction of Pool •Experience Manager and Recreation Manager. •Perform other duties (administrative, budgetary, proposals, sales, etc.) as directed by Pool Experience Manager or company policy. Assist with updates on supplies needed, damaged products, unsafe areas and new ideas to improve the recreation department. Be able to enforce all rules. Including but not limited to: Proper uniform, tiki rentals, cleaning outlets appropriately, organizing chairs, monitoring breaks, pool towel policies, etc. Be able to lead special projects that require manual labor. Including but not limited to: moving chairs, cleaning chairs, pool towel distribution, power washing, group recreation and event set ups. Assure cleanliness and organize the following areas: Main Pool, Lagoon, Dolphin Deck, Walkways, Sunset Pool, Tranquility Pool and other areas as needed. Cleaning, maintaining and repairing patio equipment including chairs, umbrellas and beach tables. Monitor and address regulations and safety concerns at the Main Pool, Lagoon, Sunset Pool, Tranquility Pool and other areas as needed. Deep clean deck and floor areas. Issuing and inventorying pool towels. Regular attendance of meetings in conformance with the standards, which may be established and revised by HCR from time to time, is essential to the successful performance of this position. Required to work holidays, weekend, day and night shifts as needed.

Requirements

High School Diploma or Equivalent.
Must be able to speak, read and write English fluently.
Customer service experience of 2 – 3 years preferred.
Must have excellent interpersonal skills when dealing with guests, associates, and the general public.
Proficient with conflict resolution and creative problem solving
Should have knowledge of the local areas attractions and entertainment.
Must be able to learn and adapt to a fast paced environment.
Must be able to work independently and in a fast paced environment.
Must be able to interact with a wide range of people.
•Applicants should be capable of bending, kneeling, climbing, and lifting of 50lbs.
Be able to execute basic office tasks.
Computer proficiency in Microsoft Word, Excel and Outlook.
Extremely customer-service orientated with multi-tasking

Nice To Haves

Supervisory experience desired.

Responsibilities

Ensure the entrance to pool area restricted to guests and club members.
Inventory of all supplies at the pool. Including but not limited to: glow items, towels, tiki boats, oars, kayaks, paddle boards, lounge chairs, umbrellas and tables.
Supervise opening and closing procedures of Recreation facilities.
Supervise evening activities and entertainment under direction of Pool •Experience Manager and Recreation Manager.
Perform other duties (administrative, budgetary, proposals, sales, etc.) as directed by Pool Experience Manager or company policy.
Assist with updates on supplies needed, damaged products, unsafe areas and new ideas to improve the recreation department.
Be able to enforce all rules. Including but not limited to: Proper uniform, tiki rentals, cleaning outlets appropriately, organizing chairs, monitoring breaks, pool towel policies, etc.
Be able to lead special projects that require manual labor. Including but not limited to: moving chairs, cleaning chairs, pool towel distribution, power washing, group recreation and event set ups.
Assure cleanliness and organize the following areas: Main Pool, Lagoon, Dolphin Deck, Walkways, Sunset Pool, Tranquility Pool and other areas as needed.
Cleaning, maintaining and repairing patio equipment including chairs, umbrellas and beach tables.
Monitor and address regulations and safety concerns at the Main Pool, Lagoon, Sunset Pool, Tranquility Pool and other areas as needed.
Deep clean deck and floor areas.
Issuing and inventorying pool towels.
Regular attendance of meetings in conformance with the standards, which may be established and revised by HCR from time to time, is essential to the successful performance of this position.
Required to work holidays, weekend, day and night shifts as needed.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
HEI also provides pet insurance through the ASPCA.
For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

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