Recreation Specialist (Aquatics)

City of Durham, NC • Durham, NC

25d • Onsite

About The Position

A nationally accredited team of passionate professionals devoted to building better lives and a better community through the power of parks and recreation. Our talented team at Durham Parks and Recreation is devoted to community service and provides a diverse range of programs, services, opportunities, and experiences while being united through our core pillars of creating equitable economic impacts; advancing conservation; rejuvenating health and wellness; enhancing quality of life and sustaining social equity. We are seeking to bring a skilled aquatics professional to the next step in their career as the Recreation Specialist for the Edison Johnson Aquatic Center. As one of DPR's destination for aquatic programs and activities in Durham, the Edison Johnson Aquatic Center is a great place for you to apply and develop your skills, build on your experience with diverse programs, and to be part of a community-centered public service mission. We want you to grow with Durham Parks and Recreation. Join a team of fellow professionals bringing fun and fitness to Durham residents by offering safe and welcoming environments for engaging activities and special events. This position is devoted to providing recreation, aquatics, and/or special needs programming and activities and assist with the management of recreation and aquatic facilities. Performs operational coordination work ranging from routine to specialized support, typically for a single program or subject matter area requiring journey-level knowledge and experience about program logistics and operations. May assist in training staff and serve as a second level of check for accuracy or lead lower-level staff. Decision-making includes how and when tasks are carried out within an operational process, limited by the selection of the process and establishment of deadlines and outcomes. Responsible for developing programs; scheduling facility use; opening and closing facilities (where applicable); collecting fees; providing customer service; registering participants; preparing records and reports; performing program instruction; training, leading and assisting with hiring and evaluating part-time staff; providing facility oversight including maintenance and safety; and assisting with marketing and promotions. As assigned, may serve as lead workers, assigning work and monitoring work completion or assisting with the supervision of support staff including assisting with performance evaluations, coordinating training, and hiring procedures.

Requirements

• Associate degree in recreation, leisure services, or a related field.
• Two years of recreation services experience in area of assignment.
• Valid, unrestricted, North Carolina driver's license "or" if you currently have another states driver's license, must be willing and able to obtain a valid NC driver's license within 60 days of hire.
• American Red Cross Lifeguarding/First Aid/CPR/AED certification (or equivalent).
• American Red Cross Lifeguard Instructor (LGI) certification (or equivalent), or American Red Cross Water Safety Instructor (WSI) certification (or equivalent).
• If you are hired with only one of the two instructor certifications listed above, you must obtain the other within one year. This position requires you to maintain both of the following instructor certifications:
• American Red Cross Lifeguard Instructor (LGI) certification (or equivalent)
• American Red Cross Water Safety Instructor (WSI) certification (or equivalent)
• Water Exercise Instructor Certification (or equivalent)
• Certified Pool Operator (CPO) Certification (or equivalent)
• Note: You must already have the American Red Cross Lifeguarding/First Aid/CPR/AED certification (or equivalent) at the time of hire. You must also have at least one of the two instructor certifications (LGI or WSI) at the time of hire. Any certification you are missing must be obtained within one year to meet the full requirements for this position.

Nice To Haves

• Bachelor's degree in recreation or a related field.
• Experience scheduling staff for an aquatic facility or operation.
• Experience facilitating or coordinating training or instructional courses.
• Experience in mechanical pool operations (e.g., backwashing, vacuuming, priming pool pumps).
• Experience using recreation or office software (Microsoft 365 or equivalent).
• Experience assisting with facility oversight, including tasks such as training, scheduling, or guiding part-time staff.
• Strong written and verbal communication skills.
• Able to work the days and shifts listed.
• Willing to work outside the identified workdays and hours for special events and seasonal pool operations.

Responsibilities

• Assists with planning and developing recreational, aquatics, and/or special needs programs; plans program content and related activities; conducts community surveys; instructs program participants; trains, leads, and assists with hiring lower-level staff; assists with marketing and promoting programs; and monitors program expenses.
• Assists with facility supervision and inventory coordination, including scheduling facility use, opening and closing facilities, inspecting equipment and facilities to ensure safety and proper working condition of equipment and materials; monitors supplies; and coordinates with maintenance staff to resolve maintenance issues.
• Performs office, program, and customer support operations; responds to inquiries, concerns, and complaints from patrons, in person, via phone or email; processes payments and deposits; registers participants; transports patrons, as assigned; performs outreach activities, as assigned, including providing information to internal and external groups.
• Prepares, maintains, reviews, processes, and/or disseminates reports, records, requisitions, invoices, notifications, and other documentation; compiles, tracks and reports information; proofs transactions and ensures accuracy of information.
• Assists with facility management, staff supervision, registration, and program development including use of recreation software, general operations assistance, and cultivating partnerships/performing outreach.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Associate degree