Recreation & Special Events Manager

Corporate Office•Amelia Island, FL

11d

About The Position

At Omni Amelia Island Resort & Spa guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities. Omni Amelia Island Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort & Spa may be your perfect match. The Recreation Manager is responsible for overseeing all daily operations and associates within the Recreation Department. This includes managing pool and beach experiences, Camp Amelia and Camp Amelia @ Night, group recreation programs, and resort-wide activities. The Recreation and Special Events Manager will ensures an exceptional guest experience by fostering a welcoming and engaging environment consistent with the Omni Service Standards.

Requirements

Minimum of 2–3 years of experience in recreation or hospitality management.
Proven leadership ability with strong communication and organizational skills.
Creative and enthusiastic approach to program development and guest engagement.
Ability to work flexible schedules, including weekends, holidays, and evenings.
Must be at least 21 years of age with a valid driver’s license meeting company standards.

Nice To Haves

CPR and First Aid certification preferred.

Responsibilities

Lead and support all recreation associates, ensuring the highest level of guest service and professionalism.
Prepare all recreation venues including the Pool Deck Experience, Camp Amelia, Beach Operation , Group events areas for daily operations.
Manage departmental financials including budgeting, forecasting, payroll, and expense control.
Enhance and innovate recreation programs, family activities, and entertainment offerings across the resort.
Maintain clear and effective communication with all essential departments.
Recruit, train, coach, and develop recreation team members and interns.
Implement and uphold all Omni “Moments of Service” standards.
Identify opportunities for improvement and take proactive action to elevate guest experience.
Establish, maintain, and enforce departmental policies and procedures.
Build and maintain positive relationships with internal partners and external vendors.
Participate in weekly management meetings, monthly “All Together Get Togethers,” and ongoing training classes.
Assist in long-range planning for the department by setting and achieving annual and monthly goals and objectives.
Prepare purchase orders and manage inventory following Omni purchasing policies.
Maintain a valid driver’s license and driving record that meets company standards.
Oversee and execute daily poolside activities, family events, and social recreation programs.
Engage and energize guests through interactive entertainment and microphone communication.
Inspire guest participation in activities that enhance the resort experience.
Maintain organization and cleanliness of all activity and pool areas, including equipment and supplies.
Track daily participation numbers and report activity metrics.
Oversee special events such as beach fires, dive-in movies, and family recreation nights.
Supervise and maintain the teen recreation space, “Gamers.”
Supervise and manage all children’s programs, ensuring safety, engagement, and fun.
Ensure completion and organization of waivers, registration, and reservations.
Prepare themed, inspiring camp environments and maintain cleanliness throughout operations.
Ensure timely ordering and delivery of meals and supplies.
Maintain accurate attendance and incident records.
Provide hands-on leadership and mentorship to camp counselors.
Oversee towel and wristband distribution and ensure accurate inventory.
Manage cabana and luxury chair rentals, ensuring accurate records and exceptional guest service.
Maintain deck organization, cleanliness, and safety standards.
Ensure umbrellas and lounge areas are properly set and maintained daily.
Provide recreation and property information to guests in a friendly, engaging manner.
Plan, coordinate, and execute group recreation programs, team-building events, and custom agendas.
Collaborate with the Group Recreation Sales Manager and third-party partners.
Serve as the on-site professional representative for group clients.
Order, maintain, and organize equipment and supplies for all group events.
Independently lead and manage programs, ensuring seamless guest experiences.