Trout Creek Host (49838)

TAHOE DONNER ASSOCIATION•Truckee, CA

10h•$19 - $26•Onsite

About The Position

The Recreation Center Host are the front lines and first impressions when it comes to the service of Trout Creek Recreation Center. This position is primarily responsible for ensuring that members and guests are greeted with a smile, and that all guests continue to experience an exceptional level of customer service and support throughout their visit. This position provides seamless transitions during and between each stage of the guest experience. This position is responsible for maintaining the amenity grounds including but not limited to locker rooms, gym and spa cleanliness as well as replenishing towels, toiletries and other minor custodial tasks.

Requirements

Consistency and Reliability
Cheerful and Positive Attitude
Energetic and outgoing personality
Values Teamwork
Loves Serving and Helping Others.
Demonstrates excellent communication and “People” skills; Must love dealing with people.
Act in a professional manner and respect all users at all times.
These skills and abilities are typically acquired through the completion of a high school diploma plus one month relevant experience and/or training; or an equivalent combination of formal training, education and experience which demonstrates the ability to perform all of the duties of the position.

Nice To Haves

Current Cardiopulmonary Resuscitation (CPR) and First Aid Certifications for infant, child and adults recommended.
Knowledge of the fundamentals of exercise science and fitness techniques an asset
Cash Handling experience/training recommended.

Responsibilities

Provides excellent customer service to customers, employees and business partners.
Performs opening and closing procedures including securing the facility, moving pool covers as needed, checking pool and spa chemicals.
Performs frequent facility inspections of restrooms, sauna, steam room, pools, spas, fitness room, office and entry to ensure areas are clean and free of debris and trash.
Assists members and guests with retail merchandise, class enrollment and answering questions, both in person and by telephone.
Assist with snow removal including shoveling, snow blowing, and clearing snow from walkways and handicap access, equipment and other areas as needed.