Recreation Beast Facility Front Counter (Part Time)

City Of Cheyenne-posted about 1 year ago
$29,120 - $29,120/Yr
Part-time
Cheyenne, WY
Utilities
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The Beast Facility Front Counter position is a part-time role focused on providing exceptional customer service and managing financial transactions at a high-traffic recreation facility. The role requires strong communication skills and the ability to engage effectively with the public regarding various programs and services offered at the BEAST Facility.

  • Receive the public and answer questions, in person and by telephone.
  • Provide excellent customer service.
  • Operate computers and Rec Trac/Web Trac and relevant software.
  • Answer multi-line phone system and direct calls accordingly.
  • Assist the public with the use of the BEAST facility.
  • Practice basic principles and practices of general accounting and maintain a cash drawer.
  • Operate office equipment efficiently as required.
  • Maintain a professional appearance and demeanor.
  • Maintain office supply inventory.
  • Ensure facilities are properly cleaned before, during, and after each event.
  • Communicate clearly and concisely, both orally and in writing.
  • Establish and maintain effective working relationships with customers, City officials, and the public.
  • Perform a variety of custodial duties such as ordering and taking inventory of janitorial supplies as well as removing trash from receptacles and cleaning restrooms.
  • Operate concessions counter as needed.
  • Perform other duties and responsibilities as required.
  • Ability to obtain CPR/First Aid/AED and Blood Born Pathogen certification within six months of start date.
  • Work independently in the absence of supervision.
  • Respond to requests and inquiries from the public.
  • Principles and practices of public relations.
  • Prior experience in customer service and handling cash drawers.
  • Health
  • Dental
  • Vision
  • Life
  • Pension
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