Recreation Experience Attendant | Seasonal
About The Position
At Omni Amelia Island Resort & Spa, guests enjoy 3.5 miles of beach, scenic marshlands, luxurious oceanfront accommodations, world-class golf, dining, family-friendly activities and a full-service spa. Our associates are part of a dynamic, supportive team that values respect, gratitude, and empowerment. We offer hands-on training, growth opportunities, and the pride of working for a company known for exceptional service. If you’re friendly, motivated, and passionate about serving others, Omni Amelia Island Resort & Spa may be your perfect fit. To provide a unique experience by offering a variety of offerings including beach service, pool service, poolside activities and holiday events.
Responsibilities
- Work on the pool and beach scape by providing guest assistance including but not limited to providing guests with property information, on property directions, providing rentals of pool and rental equipment, escorting guests while providing enthusiastic customer service.
- Make reservations for Pool and Beach rentals to include Cabanas, Luxury Loungers and beach chairs.
- Own reservation process from start to finish beginning with a positive guest interaction, take reservation, input reservation into Xola, set up guest rental, have guest sign ticket, charge ticket in ResortSuite.
- Ensure guests are adequately supplied with clean towels during service hours. Clear and remove dirty towels from chairs and dirty towel bin and plates and cups.
- Assist with routine cleaning of the pool and pool equipment (e.g. sweeping, cleaning, emptying trash, picking up towels and trash, organizing and inventory)
- Attend and participate in the monthly All Together Get Together.
- Responsible for opening and closing procedures of Recreation facilities to include set up and break down of rental equipment and maintaining positive physical appearance of the pool and beach by removing all debris, keeping areas clean by straightening chairs, and removing used towels and rotating towel bins.
- Maintain clear communication with associates, management, and guests.
- Be knowledgeable of Omni's culture.
- Engage with guests while providing family activities, holiday events and Group recreation programing.
- Assist in all other aspects of the recreation department as needed.
- Greet and assist guests with any questions or reservations.
- Actively participate in the assurance of the safety of all guests.
- Able to work on holiday special programs as scheduled.
- Elevate the guest experience with connecting with them during the interaction.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
