Recreation Attendant

Associa • Southern Shores, NC

4h • Onsite

About The Position

Associa, a leader in community association management, is seeking a Pool Monitor. This role involves ensuring guest safety and recreational supervision, enforcing regulations for residents, and maintaining the cleanliness, setup, and safety of all pool areas and facilities. The Pool Monitor is responsible for attending to all guest needs within the pool area in accordance with safety guidelines.

Requirements

• Customer Service skills.
• Be able to communicate effectively. Ready to work varied shifts during Weekdays, weekends and holidays.
• High School diploma or equivalent.
• Basic Computer knowledge.
• Previous experience working as a Pool Guest Attendant or Lifeguard.

Responsibilities

• Observes and patrols pool and enforces safety regulations.
• Provide excellent service consistent with the HOA's standards operating procedures and brand attributes.
• Greet all guests upon arrival, distribute towels, offer assistance with seating, and delivering consistent guest service, exceeding guest expectations, and providing all other supporting services.
• Knowledgeable of pool facility such as length and depth of all pools, how many laps it takes to make complete a mile in meters and feet etc.
• Willing to take ownership of all resident requests and complaints, and communicate complaints/issues to Community Manager.
• Identify and report defects throughout the pool and spa area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations.
• Ensure swimming pools and the complete health club area is clean at any times and report any maintenance issues to the Manager.
• Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning.
• Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees