At the City of Plano, our values make us who we are and guide us as we SERVE our city. As members of Team Plano, our organizational Values (what is most important to us) make up the acronym, SERVE (Stewardship Engaged Respectful Visionary Excellence). Plano Parks and Recreation is looking for Recreation Aides. Below is a listing of the primary job responsibilities: Provides outstanding customer service. Provides information regarding recreation facilities, programs, events, and memberships. Assist in monitoring and enforcing policies, procedures, and safety regulations. Registers patrons for recreation programs and memberships; advises patrons of available programs and services; verifies membership status. Takes money for programs, memberships, reservations, and point of sale items. Prepares rooms for program activities, meetings, and events. Our Recreation Aides are the front line of our facilities. They are the first contact for our patrons and set the tone for their experience. Qualities we are looking for include above and beyond customer service, professionalism, knowledge of the City of Plano, excellent phone skills, outstanding communication skills, and accurate typing and computer skills. Employees must also have the ability to set up and take down open play activities, move rooms for scheduled classes and rentals, organizational skills, attention to detail, strong cleaning abilities, and greeting each patron with a welcoming smile as they enter and exit the facility. Employees may also be asked to provide assistance in the Gazebo Café as well as help facilitate group trips. Summary of Duties: Under close supervision, the Recreation Aide is responsible for providing assistance and support in the supervision of recreation programs, operations, and recreation center areas. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. The position also requires meeting the essential requirements of the Job Task Analysis, with or without reasonable accommodation.